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Cancellation and Refund Policy
Effective 16 September 2026 · Last updated 16 September 2026
WearItOn sells digital subscription packs (Pro / paid try-on limits) on weariton.shop. Payments are processed by Razorpay. This policy explains how cancellations and refunds work for those packs.
1. What you are buying
Paid packs unlock digital features for a stated period (monthly or yearly as shown at checkout). There is no physical product. Once a pack is activated on your account, access is considered delivered.
2. Cancellation
- You may stop using WearItOn any time. Closing your browser or uninstalling the extension does not by itself cancel a paid period already charged.
- To stop future renewals, email support@weariton.shop from your account email with subject “Cancel renewal” before the next billing date. We will help cancel the Razorpay subscription where one is attached.
- Cancelling renewal does not automatically refund the current paid period.
3. Refunds
- Failed unlock: If payment succeeded but your paid features never unlocked, contact us within 7 days of the charge with your Razorpay payment ID / order ID. We will restore access or refund after verifying the payment.
- Duplicate / accidental charge: Report within 7 days. Verified duplicates are refunded.
- After use: If you used generation quotas (try-ons, avatar, or similar paid usage) during the pack period, refunds are generally not available, except where required by mandatory consumer law.
- Change of mind: Because access is digital and immediate, we do not offer “no questions asked” refunds after a pack is activated, except where the law requires otherwise.
4. How to request a refund
Email support@weariton.shop with:
- Account email used at checkout
- Approximate payment date and amount
- Razorpay payment / order ID (from email receipt or Razorpay)
- Short description of the issue
We aim to respond within 2 business days. Approved refunds are issued to the original payment method via Razorpay and typically appear in 5–10 business days depending on your bank or UPI app.
5. Chargebacks
Please contact us before raising a bank dispute so we can fix unlock or billing issues quickly. Chargebacks after substantial paid usage may be contested with payment evidence.
6. Free plan
The Free plan has no charge. There is nothing to refund for Free features.